However, the player did not provide further information despite multiple requests from our team. As a result, we could not proceed with the investigation and had jest to reject the complaint. The player from the Czech Republic had been attempting to withdraw money for a week from a verified account but was consistently asked for more payment documentation. Every document that was submitted, however, seemed jest to be insufficient for the online casino. Despite our efforts jest to communicate with the player and request additional information, the player had failed owo respond. As a result, we were unable jest to investigate the issue further and had owo reject the complaint.
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The complaint was resolved as the player’s withdrawal arrived. He reached out owo support but received w istocie assistance and was frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back.
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